1
You call
A trained technician picks up, not an answering service. Six questions, and if you only know two of them that is enough.
Minute zero24/7 emergency response
Someone has to clean up after the worst day. It should never be you.
Certified biohazard, trauma and death scene cleanup across Maryland, Washington DC and the surrounding states. We arrive quietly, we handle everything, and we bill your insurance directly.
- A person answers, any hour
- Unmarked vehicles
- Most families pay nothing
Under 1 hourTypical arrival across most of Maryland
Certified & compliant
OSHA compliant HAZWOPER trained EPA registered products DEC licensed waste hauler Licensed, bonded & insured
24/7Answered every hour of every day, by a person
<1 hrTypical arrival across most of Maryland
$0Out of pocket on most insured jobs
20 yrsRestoring homes and businesses from Frederick
What we handle
Specialist cleanup for situations nobody is prepared for
Twelve disciplines, one certified crew, and the same documented protocol whether the call is for a single room or an entire property.
Crime Scene Cleanup
Full remediation after a violent incident, once investigators have released the property.
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Death & Unattended Death
Decomposition cleaning, subfloor extraction and odour removal, done thoroughly the first time.
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Suicide Cleanup
Handled discreetly and with care, coordinating with police and funeral directors so you do not have to.
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Blood Cleanup
Blood and body fluid remediation for homes, workplaces and public spaces, verified after cleaning.
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Hazardous Waste Removal
Pickup, transport and disposal under licence, with a manifest copy issued to the property owner.
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Disease Decontamination
Full disinfection of viral and bacterial hazards using EPA registered, hospital grade products.
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Asbestos Abatement
Regulated removal and sealed transport for residential and commercial properties.
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Vehicle Decontamination
Trim removed to reach every seam, and foam replaced rather than surface treated.
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Flood & Sewage Cleanup
Extraction, structural drying and sanitation after storms, backups and burst pipes.
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Mold Remediation
Assessment, containment, removal and post remediation testing so the problem does not return.
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Meth Lab Cleanup
Surface sampling and decontamination to state protocol, with documentation on completion.
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Hoarding Cleanup
Sorted room by room with the owner present. Nothing is discarded without their word on it.
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How it works
One call, and it stops being yours to carry
You do not need to arrange anything, be present, or look at the room. Here is everything that happens after you dial.
2
We arrive
Unmarked vehicles, plain clothing on approach. Containment goes up before anything is touched.
Under 1 hour3
We remediate
Source removal, structural cleaning, hospital grade disinfection and odour treatment, then verification testing.
Same day, usually4
We hand it back
A certificate of decontamination, a waste manifest, and a room you can walk into again.
On completionPaying for it
Will insurance cover this?
Usually, yes. Most homeowners and renters policies cover biohazard remediation, and Maryland residents may also be eligible through the Victim Compensation Program. We open the claim, submit the documentation and argue it if it needs arguing.
- We bill your carrier directly, so most families pay nothing.
- No paperwork, and no phone calls with adjusters for you.
- If you are not covered, you get a written price before we start.
- State Farm
- Allstate
- USAA
- Nationwide
- Travelers
- Liberty Mutual
- Erie
- and others
Why Crime Scene Inc.
Twenty years of the calls nobody else wants
Discreet by default
Unmarked vehicles, plain clothing and complete confidentiality. Your neighbours never need to know.
Properly certified
Every technician holds OSHA and HAZWOPER training and bloodborne pathogen certification.
Documented, not just cleaned
Verification testing on every surface, and a written certificate of decontamination on completion.
Treated as people
We have met families on the worst day of their lives for twenty years. Nobody here will rush you.
What families say
Trusted in the hardest moments
These are the letters our clients sent us, printed as they were written. We have not shortened them or tidied the grammar.
“You often say that when people meet you it’s usually the worst day of their lives. And how you met our family was no different. And not only did you do what you were called upon to in her home that night, you went so far above and beyond that our family can only call you and your crew a Godsend! Representing my sister’s best interests with the insurance company and setting them up in a hotel was more than anyone could ever hope for.”
“On July 2 2012 my son ended his short life. In the condition i was in, i was in no shape to look up a cleaning company or crime scene cleaning company. Thank god though the police had referred me to you and you were more then any one could have expected. Thank you for everything you people did for me this terrible day. The staff was very helpful and thorough. I wish you all the best and i will keep you all in my weekly prayers. Thanks again!”
“Sal at Crime Scene Inc. has been an absolute professional and extremely helpful. We had a very difficult hoarding situation to deal with and Crime Scene Inc. was very flexible in coming in to give an estimate and coming up with different plans to help alleviate the intractable problem. They had an array of creative solutions and it was all handled with empathy and professionalism. Thank you, Sal. You’re the best!”
“To Sal, Thank you very much for all you and your company has done for my family. The level of professionalism can not be described. The compassion and concern that you and your crew demonstrated is something that we will always be grateful for. You went out of your way to try to make this situation as easy as possible. We thank you whole heartedly.”
“I want to thank Crime Scene Inc. for doing such a wonderful job cleaning up my aunts home after a most unfortunate situation had occurred. I would recommend them to everyone. I couldn’t have imagine doing it myself.”
Featured on Investigation Discovery
Our crews have been documented across seven segments on Investigation Discovery, covering trauma scenes, unattended deaths and hoarding.
Watch the segmentsCredentials
Anyone can own a hazmat suit
What separates a remediation contractor from a cleaner is the paperwork behind the person inside it. We will show you the certificates before we start.
HAZWOPER training
- Site safety & health plan
- Emergency response plan
- Respiratory protection
- Monitoring procedures & equipment
- Medical surveillance programs
- Handling hazardous materials
- Confined space entry
- Decontamination procedures
Safety & handling
- Bloodborne pathogens, workplace exposure
- Personal protective equipment
- Accidental release & spill cleanup
- Work practices & engineering controls
- Electrical safety in HAZMAT environments
- Hazmat labeling & safety data sheets
- Heat stress & exposure monitoring
- Fire prevention
Licences & standing
- All employees OSHA or HAZWOPER complete
- All employees bloodborne pathogens certified
- DEC licensed medical waste hauler
- EPA registered disinfectants
- Licensed, bonded and insured
- Certificates verifiable on request
Where we work
Based in Frederick, out the door within the hour
We cover most of Maryland and the Washington DC metro same day, and travel further when the situation calls for it. Call and we will tell you honestly whether we are the right people for your location.
- Maryland
- Washington, D.C.
- Virginia
- West Virginia
- Pennsylvania
- Delaware
- Southern New Jersey
If something has happened, stop reading and call.
A trained technician answers at any hour, from Frederick. There is nothing you need to prepare and nothing you need to explain.
1 855 700 4960Answered 24 hours a day, every dayCall now